Bv66 Privacy Policy

1. Information We Collect

To provide a secure, personalized, and improved experience on the bv66 platform, we collect certain information. This is done with your consent and used only where necessary.

• Information you voluntarily provide during registration is collected.
• Technical information is collected automatically while you use the platform.
• Contact details from support interactions may be recorded.
• Usage preferences are collected through cookies and tracking technologies.

2. How Information Is Used

Bv66 uses your information only for specific, legitimate, and clearly defined purposes. We never use your data beyond what is necessary or in any way that violates your privacy.

• Account Management: To manage registration, login, and account security.
• Transaction Processing: To process deposits and withdrawals and maintain transaction history.
• Service Improvement: To personalize and enhance your gaming experience.
• Security & Fraud Prevention: To detect and prevent fraudulent or illegal activity.
• Legal Obligations: To meet regulatory and compliance requirements.
• Responsible Gaming: To monitor members' gaming behaviour and take protective measures where needed.
• Support Services: To address your questions and resolve any issues.
• Marketing (consent-based): To inform you about bonuses and promotions — only with your consent.

3. Information Sharing Policy

Bv66 may share your information with third parties only in limited and specific circumstances. In every case, the protection of your data is ensured.

• Payment processors: Payment gateways such as Mobile Banking, Nagad, or banks — used solely to process transactions.
• KYC Verifier: Registered verification service providers for identity checks.
• Legal Authorities: Upon a valid court order or lawful request from law enforcement agencies.
• Gaming software providers: Minimum information required to run games.
• Anti-Fraud System: Fraud detection services — used exclusively for security purposes.

All third parties contracted with us are legally bound to keep your information confidential. They may not use your data for their own purposes.

4. Cookies & Tracking Technologies

Bv66 uses cookies and similar technologies on its website to enhance your browsing experience and measure platform performance.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics cookies: To understand which pages are most visited — data is anonymized.
• Marketing cookies: To show you relevant offers based on your consent.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

5. Data Retention Period

Bv66 retains your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal obligations.

• Account data: retained while the account is active and for up to 5 years after closure.
• Financial transaction records: retained for up to 7 years as required by law.
• KYC documents: retained for up to 5 years after verification.
• Support conversations: retained for up to 2 years after the issue is resolved.
• Marketing preferences: until consent is withdrawn.

Once the retention period expires, your data is securely deleted or anonymized.

6. Your Rights

As a bv66 member, you have the following rights over your own data. To exercise these rights, please contact our support team.

7. Security Measures

Bv66 employs the latest technologies and methods to keep your data secure. Our security measures are continuously updated and reviewed.

• All data transmissions are encrypted using the TLS 1.3 protocol.
• Passwords are never stored in plain text — only in hashed form.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• Instant alerts are sent for any suspicious login or account activity.
• Physical security at our data centers is maintained 24/7.

8. Protection of Minors

Bv66 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age verification is carried out at the time of registration.
• If a user is found to be underage, their account will be suspended immediately.
• Any data collected from a minor will be deleted immediately upon discovery.

If you suspect a minor is using our platform, please let us know.

9. Changes to the Privacy Policy

Bv66 may update this Privacy Policy from time to time. We will notify you before any changes take effect — the date of the latest update is always shown at the top of the page.

For significant changes, a notification will be sent to your account. If you do not agree to the updated policy, you will have the option to close your account.